Real Estate Agent induction

Welcome to the Defence Housing Australia’s Real Estate Agent induction briefing.

Before commencing work with DHA, we invite you to watch an induction video briefing. We also encourage all workers who will be undertaking work on our properties to watch the video. 

The briefing provides important information about:

  • DHA as an organisation
  • Our stakeholders
  • What is expected of you as a service provider
  • Work, Health and Safety; and
  • Managing Privacy

The induction briefing has been tailored to accommodate those Estate Agents managing Civilian Tenancies (CTEN) and those managing Remote Inspections. Please refer to the induction briefing relevant to your contract with DHA.

Civilian Tenancy (CTEN) Management

Remote Inspection Management


The completion of the DHA WHS for contractors 2.0 module is a mandatory requirement of working with DHA. To create a new learning profile you will need:

  • Your Service Provider ID and
  • A valid email address

Please note that not all of the content in the WHS induction module will be relevant to the services you are performing for DHA. It is imperative however, that you complete the entire module prior to commencing any works.

To complete the DHA WHS for contractors 2.0 module, please follow this link.

Further information

For further information regarding the use of Online Services and to access your account, please refer to the Guide to Online Services.

T: 139 342 |

Key contacts

Work Health and Safety



Assistance with Online Services or queries relating to tenancies you manage
Contact DHA on 139 342