Maintenance Contractors

DHA manages a panel of approximately 800 contractors via the Residential Maintenance Services (RMS) panel which provides routine maintenance and emergency repair services to the DHA housing portfolio across almost 40 trades.

DHA has divided the panel into three separate groups based on trade:

  • Trade Group 1 (TG1)
  • Trade Group 2 (TG2)
  • Trade Group 3 (TG3)

Trade Group 1 (TG1) covers the following trades:

  • Asbestos
  • Blind cleaning
  • Floor coverings
  • Floor covering cleaning
  • Grounds maintenance
  • Gutter cleaning
  • Landscaping
  • Painting
  • Property cleaning
  • Smoke alarm maintenance
  • Sprinkler maintenance
  • Tree surgery
  • Waterproofing
  • Window furnishings

Trade Group 2 (TG2) covers the following trades:

  • Air conditioning specialist
  • Alarm – security
  • Appliance – electric
  • Appliance – gas
  • Electrical
  • Gas heating
  • Hot water system
  • Plumbing – gas
  • Plumbing – roof
  • Plumbing – sanitary and drainage
  • Pool maintenance
  • TV antennas and cabling

Trade Group 3 (TG3) covers the following trades:

  • Carpentry
  • Building
  • Fencing
  • Garage doors
  • Glazing
  • Locksmith
  • Pest Control
  • Screens
  • Ceramic tiling
  • Roof tiling

We engage Residential Maintenance Contractors through a tender process. Successful tenderers become members of our Residential Maintenance Services (RMS) panel. As required, we may contact panel members who meet particular service and location requirements to complete jobs.

Our RMS contracts are typically for two to three years and have an option to extend for a further two years.

Online services

Current Repair & Maintenance Services (RMS) panel contractors

Online services is your portal to:

  • view upcoming jobs
  • submit quotes and invoices
  • update your details
  • receive notifications.
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Telephone enquiries

Contractors

Current Repair & Maintenance Services (RMS) panel contractors

Contractors who have a current RMS contract can contact the Maintenance Call Centre (MCC):

Prospective contractors

If you are interested in partnering with DHA please email contractors@DHA.gov.au for more information.