Service fee

All the benefits of the Property Care Contract are provided under one simple service fee.

This service fee is calculated as a percentage of the gross rent and is deducted from your monthly payments. Depending on the property type, we charge:

  • a flat fee of 16.5% (inc GST) for most free-standing houses
  • a flat fee of 13.0% (inc GST) for properties where a body corporate is responsible for most of the common areas, including external paint.

What’s included under the service fee

With DHA’s service fee, you’ll receive more benefits than you would through a traditional property management fee.

DHA’s service fee includes the cost of:

  • all vacancy management - saving you on re-letting and advertising fees and any loss of rent while your property is vacant. As part of our rental guarantee*, if the property is ever unoccupied, we still pay you rent and manage the grounds to ensure they are neat and tidy.
  • most non-structural repairs including the replacement of fixed appliances as needed. We also organise tradespeople to complete most repairs and will act quickly on your behalf if an emergency repair is required.

You’ll also receive many of the other benefits from the Property Care Contract including periodic rental reviews, scheduling and facilitating inspections and contractors, and lease end repair and cleaning.

Learn more about the value of our service fee by watching the video below.

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Free property investment webinar 

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*Rent may be subject to abatement under certain circumstances such as loss of enjoyment or amenity, or breach of lease terms. Rent is paid where the property is habitable. Should a property become uninhabitable during the term of the lease, or lessor breaches the lease terms, the rent may cease or abate and the lease may be terminated by DHA. Guaranteed rent is subject to the terms of the lease. DHA does not take into account an investor’s objectives or financial needs. Investors should always seek appropriate independent advice before making any investment decisions with DHA.