Step 3: Submit your documents

Before we can process your Rent Allowance (RA), you will need to supply supporting documentation.  The supporting documentation required differs depending on your situation and the grounds for your Rent Allowance approval.

When applying for Rent Allowance through Online Services, you will be advised of the documentation required for your application. This documentation can be submitted online. Documents should be supplied within 10-14 days of submitting your Rent Allowance application or when notifying of a change to your domestic circumstances. This ensures your Rent Allowance can be calculated quickly when necessary.

When applying for Rent Allowance online you can come back to submit documents and, after submission, see the status of both the application and document approval online.

A basic application will require:

  • a copy of the full lease document (or a Member/Owner statement form (PDF 115KB) for private arrangements)
  • the initial rent receipt or tenant payment ledger.

Apply for RA online

Did you know you can complete the entire Rent Allowance process online?