Step 1: Check your eligibility

The Rent Allowance (RA) entitlement you're approved for is dependent on (but not limited to) your categorisation, posting location, years of service and the availability of other suitable accommodation.

Login to Online Services to check your eligibility (using the RA calculator) and apply for RA. For login assistance or to set up your Online Services account, call us on 139 DHA (139342 - options 1 then 5).

  • Where your eligibility can be automatically determined, you will be able to complete your application for RA online immediately. You can also submit your documents and apply for Advances online.

  • Where your eligibility cannot be automatically determined, your request will be sent to a regional office (RO) for approval. If approved, you will receive an email informing you of this decision and you will be able to complete your application online. You will also be able to submit your documents and apply for Advances online. If your application is not approved, a DHA Housing Consultant will contact you to discuss your alternate housing options.

Use the RA calculator

Login to Online Services to check your eligibility using the Rent Allowance calculator.